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IT Support Specialist / Network Administrator

About the Job

We are looking for an experienced network admin and user support specialist to work in our company.​ We are looking to add several folks to our support team. If you enjoy troubleshooting, as well as helping customers with technology this is a perfect position for you.   We are looking for experience in supporting end users, as well as a solid background in troubleshooting Level 1 and Level 2 type network administration issues.​ Come learn and grow with us. We offer great salary, benefits, and training reimbursement.

The role:

You will be involved in taking user support calls and tickets and network monitoring alerts from our client’s networks.​ You will support and maintain these computer networks.​ You will be involved in fast-paced troubleshooting and remediation of issues.​ You will learn a great deal in a short period of time.​ In addition to day to day user support, you will also be working on servers, firewalls, backup and disaster recovery systems integrations, and phone system configuration/​migration.

We install the latest and greatest technology at clients all the time.​ As you build up your skills and complete your training, you will have the opportunity, if you want, to move into the field and perform system builds.​

This is a great opportunity for someone that enjoys getting deep into challenging work with a lot of variety that makes the work days fly by.​ There is also the potential to train and certify on a wide variety of IT technologies.

1.​ Strong oral and written communication skills
2.​ Motivated spirit
3.​ Neat in appearance

Technical we are looking for:

1.​ Solid experience troubleshooting and supporting end user computer issues
2.​ Experience supporting firewalls (Meraki, Sonicwall, Cisco).​
3.​ Experience supporting and troubleshooting All types of hardware
4.​ Experience with backup systems.​
5.​ Experience with supporting Windows Servers in a production environment, both physical and virtual (Hyper-V, VMware).​.​

Technologies you’ll get to work on:
1.​ Physical and virtual servers.​
2.​ Latest technology and backup and disaster recovery systems.​
3.​ Firewall and security management systems.​
4.​ Business phone systems (VoIP, PRI, multi-office)
5.​ Client computer image building and implementations.​
6.​ SAN administration
7.​ Advisement and quoting of equipment and projects

If you feel you could be a good fit, we look forward to talking with you soon.

Please submit Resume to:

Computer Connections of WI Inc

Attn: Dave Bangert

2670F East Main st

Reedsburg WI 53959